As Oggi, we stand behind the quality of every product we offer you. However, if you are not satisfied with any product you have purchased or if you change your purchase decision for any reason, we will do our best to remedy the situation. Because we care that every purchase you make from us is a positive and happy experience for you, however, if you decide to return or cancel your products, please consider the following steps and terms.

* How long can I return my order?

You can return the products you want to return for any reason within 14 working days if they comply with the return conditions.

* How do I return my order?

If you wish, you can send an e-mail to [email protected] stating your order number, the relevant product code, and the reason for your return.

We kindly ask you to pack the product you want to return in its original box or packaging, together with the documents and all accessories sent with it, as healthy as possible and not to be damaged. Replacing the box with the protective materials inside will ensure that the products reach us safely. We would like to kindly inform you that the return shipment cost shall be covered by the returning customer.